Ordering Terms

Prices

  • All prices listed are wholesale.
  • All prices are subject to change without notice.
  • Items are sold by the pack and must be ordered in minimum order quantities.
  • All orders are F.O.B. Sioux Falls, SD

Orders

  • To order, contact your Sullivans sales representative, call Sullivans Customer Service at 1-800-456-4568 or fax to 1-800-456-9365. Our hours are 8:00am to 5:00pm Central Time, Monday through Friday. Order online 24x7 at www.sullivangift.com
  • Opening order is $400 minimum. Re-orders are $150 minimum.
  • Darren Gygi Canvas Art Order Minimums:
    • To help maintain quality standards, Darren Gygi Home Collection prints must be purchased in orders of $100 or more ($150 for opening orders). All sizes, designs, and prints can be combined to reach the total order minimum. 
    • Minis (annotated by a '-z-0505' in the SKU) must be purchased in a minimum quantity of 8. Assorted prints can be combined to reach this minimum. 
  • If you have ordered from us before, including your account number will expedite your order.
  • Specify the required ship date and cancellation date.
  • To order by mail, fax or e-mail, include buyer's name, company name, shipping and billing addresses, telephone number, and email address. If we are unable to contact you for clarifications, it will delay your order.

Payment Terms

  • Credit card - We accept MASTERCARD, VISA, AMERICAN EXPRESS and DISCOVER.
  • Net 30 - With approved credit
  • New Customer - Please furnish three (3) references and complete and submit our credit application. Credit work may take 30 days, so you may prefer your first order to be credit card or prepaid by check.
  • Christmas and Spring Dating programs - available for orders of $1500 or more with approved credit. Please contact your territory Sales rep or call Customer Service at 800-456-4568 for more details.

Shortages and Damages

All claims for discrepancies and/or damages must be reported within thirty (30) days of receipt of shipment to our Customer Service Department.